Case Studies
Oct 09: iTa help ABS deliver biggest peace time project | Oct 09: iTa help ABS deliver biggest peace time project |
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The Australian Bureau of Statistics (ABS) has appointed leading call automation specialist, iTa to provide a call management solution for The Census Recruitment Project. The project is expected to field as many as 100,000 direct calls over a 3 week period for approximately 2,700 Area Supervisors and 24,000 Field Collector positions. See the full press release here
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BETTER USER EXPERIENCE AND SERVICE DELIVERY iTa fits solutions to your needs, blending automated and human interactions. |