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Oct 09: iTa help ABS deliver biggest peace time project

The Australian Bureau of Statistics (ABS) has appointed leading call automation specialist, iTa to provide a call management solution for The Census Recruitment Project. The project is expected to field as many as 100,000 direct calls over a 3 week period for approximately 2,700 Area Supervisors and 24,000 Field Collector positions.  See the full press release here 

 

 

 

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