Convergys are a global leader in relationship management. They deliver a broad range of customer and HR solutions, backed by technology, business analytics and consulting services that help create valuable relationships between clients, their customers and their employees.

Convergys is uniquely and exclusively focused on helping clients make smarter decisions about enhancing their relationships with customers and employees to improve business performance. Convergys help their clients recruit, service and retain customers and employees using innovative technologies that increase efficiencies, satisfaction, loyalty and workforce effectiveness – while decreasing costs. This approach has made Convergys a global leader for 25 years.

http://www.convergys.com/

Dialogic is a leading provider of open systems platforms for the converged communications market. The platforms enable service providers, developers and system integrators to deliver services, content and applications using multimedia processing and signaling technologies.Dialogic's complete set of product lines include the broad range of Dialogic analog and T1/E1 network interface and voice cards, Diva Server media processing boards, PBX integration and station interface cards, voice and video Host Media Processing software and HMP-enabled boards, SS7 and signaling solutions (including an SS7-based AMC card), gateway solutions and ATCA -based multimedia server products. http://www.dialogic.com/

Genesys, an Alcatel-Lucent company, is the only company that focuses 100% on software to manage customer interactions over the phone, web and in e-mail. The Genesys software suite dynamically connects customers with the right resources self-service or assisted-service to fulfill customer requests, optimize customer care goals and efficiently use resources. Genesys software directs more than 100 million customer interactions every day for more than 3,500 companies and government agencies in 80 countries. These companies and agencies can leverage their entire organization, from the contact center to the back office, to improve the overall customer experience. As a result, Genesys helps stop customer frustration, drive efficiency, and accelerate business innovation. For more information, go to http://www.genesyslab.com/ or visit the industry blog at http://www.betterinteractions.com/

Holly Connects  Next Generation IVR Platform is a flexible, reliable, VoiceXML standards-based framework for any IVR application. Holly seamlessly integrates with existing telephony and web-based infrastructure and supports traditional touch-tone, speech recognition, CTI, call control. We do this by providing superior standards based technology, a passionate commitment to the customer and by working within a diverse partner ecosystem.  Holly Connects is a sponsor of the VoiceXML Forum. For more information, visit our Web site at http://www.holly-connects.com/.