Peter is responsible for iTa’s Victorian clients and more recently, many of the operational and project aspects of iTa’s work with Telstra. Peter brings 15 years of experience in Contact Centre technology and application development experience to the role, as well as project management, design and engineering. Peter has formerly worked for Access Computing, Davox Corporation and Telstra’s Advanced Network Management company (ANM) where he was responsible for programming, installation, training and support for IVR solutions for customers such as the federal Department of Social Security (now Centrelink).