Authentication using voice

Extend services confidently with secure voice systems

Authentication using voice print biometrics allows callers to affirm their identity and then interact securely using voice recognition or their Touch-Tone keypad.

iTa's authentication solutions allow call automation in situations where information provided or received must be secured and confidential.

Secure voice control of information

Often you can't give the same information to whoever calls, rather each caller has his or her own specific circumstances. Combined with the fact that information sought by users is often confidential an automated and secure solution is needed to ensure that users only have access to their own data.

Authentication using voice can provide secure access to any automated system removing the need for call centre agents to manually authenticate callers. Automation means that users can access their information securely 24 hours per day and 7 days per week.