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Take the initiative with automated alert transmission Take the initiative With alerts and notifications you can take the initiative and transmit valuable and timely information to users. In the modern age we live in you can reach users wherever they are and at any time. You can alert and inform callers with an SMS, a data call, a recorded message or a synthesised message generated dynamically. Rapid and reliable Automated notification solutions from iTa provide a rapid and reliable way to deliver information to a wide audience of receivers. A notification solution from iTa is more than just an off-the-shelf outbound dialler. Our solutions are integrated to existing systems and databases to fully automate business processes. More than a one-way system An alerting solution from iTa provides two way interactions so that callers can confirm or respond to the alert. This response in turn is captured, reported and integrated back into the originating system automatically for end-to-end turnkey management. |
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BETTER USER EXPERIENCE AND SERVICE DELIVERY iTa fits solutions to your needs, blending automated and human interactions. |
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CENTRELINK SPEECH SELF SERVICE Centrelink provide one of the largest speech self service solutions in Australia using iTa supplied platforms and applications. |