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IMPROVING CUSTOMER INTERACTIONS

iTa is Australia’s leading provider of automated customer interaction solutions. From sophisticated contact systems to advanced voice recognition applications, iTa understands what’s possible in call automation.

Our solutions can enhance the call experience, enable intelligent connection of voice and data and realise business benefits for enterprise and government clients.  With a proven record of getting cost-effective results, iTa opens the door to better communication for you and your customers.

 

 

 

Latest News

iTa media gateway enables home agents for Energex.  Read more..

 

The ABS select iTa for Census recruitment project.  Read more...

 

Energex and iTa self service innovation.  Read more...

 
Centrelink go live with iTa supplied biometric applications  Read more...
 

 

BETTER USER EXPERIENCE AND SERVICE DELIVERY

iTa fits solutions to your needs, blending automated and human interactions.

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SPEECH ENABLED BANKING 

iTa helped Credit Union Australia successfully deploy the first speech recognition based self service banking in Australia. 

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